Friday, November 15, 2019
A View of the Woods :: View of the Woods Essays
A View of the Woods Flannery O'Connor is a very complex writer in terms of her use of symbolism in addition to the elements of the grotesque and blackly humorous. O'Connorââ¬â¢s story, "A View of the Woods," is symbolically complicated. The story focuses on the relationship of Mary Fortune Pitts, a little girl, and her grandfather, Mr Fortune. The story is one of conflict that mounts to tragedy in the end. The conflict is basically between Mary Fortune and her grandfather over the sale of some ground that Mary Fortune finds important for her father's grazing of his cattle and for the view of the woods. You might look carefully at the woods in this story because they assume a symbolic significance similar to the woods in "Greenleaf." In many ways I think the woods can be seen as the Garden of Eden. When they are sold, they are sold to a man called Tilman, and he is represented as a serpent: Tilman was a man of quick action and few words. He sat habitually with his arms folded on the counter and his insignificant head weaving snake-fashion above them. He had a triangular-shaped face with the point at the bottom and the top of his skull was covered with a cap of freckles. His eyes were green and very narrow and his tongue was always exposed in his partly opened mouth. He had his chequebook handy and they got down to business at once. It did not take him long to look at the deed and sign the bill of sale and Mr Fortune signed it and they grasped hands over the counter. (76) The idea here would appear to be that in selling the land to Tilman, Mr Fortune is actually handing the Garden of Eden over to the control of the serpent. There is a lot made of their respective surnames earlier in the story, when the little girl and the grandfather are actually arguing over the land, and this supports this particular reading: She turned and looked him straight in the face and said with a slow concentrated ferocity, "It's the lawn. My Daddy grazes his calves there. We won't be able to see the woods any more." The old man held his fury as long as he could. "He beats you!" he shouted. "And you worry about where he's going to graze his calves!"
Tuesday, November 12, 2019
Assimilation the Risk of Losing Culture and Identity Essay
Blacks should not assimilate with the popular dominant culture but instead maintain their own sense of cultural heritage. The black person who makes the choice to integrate into the dominating culture really must be honest with his or her self and admit that all their pronouncements of concern for the welfare of the black community take a backseat to their personal desire to assimilate. These black people are more of a role model to other black people on how to assimilate or integrate into the colorless and racially generic whole of American culture that just so happens to be controlled and dominated from the white community. Although it may sound wonderful to hear someone say that they donââ¬â¢t notice peopleââ¬â¢s skin color, reality says that people notice color all the time. The pressure placed on blacks by the dominant culture forces them to move toward assimilation hooks urges. ell hooks states that ââ¬Å"One of the most tragic manifestations of the pressure black people feel to assimilate is expressed in the internalization of racist perspectivesâ⬠(227). Young blacks need to realize that conforming to the dominant culture is not necessary to exist within it. hooks says that ââ¬Å"It is crucial that those among us who resist and rebel, who survive and succeed, speak openly and honestly about our lives and the nature of our personal strugglesâ⬠(221). In order to resist assimilation black people as a hold need to be more open and honest about the struggles that take place striving for education and success, those who have blazed the trail need to reach back and help those striving to get there. An excellent job is done by hooks in getting the point across about assimilations effects, and also gives those who have chosen to assimilate something to think about, what cost is one willing to pay, is one willing to break family ties and friendship because of the pressure from the dominant culture to assimilate. The pressures of trying to maintain family and community ties and succeeding in life are difficult, these issues gives us some groundwork to fix some of the problems. While it is difficult to achieve education and success while keeping community ties it is possible, hooks says that ââ¬Å"The most powerful resource anyone can have to study and teach in university settings is full understanding and appreciation of the richness, beauty, and primacy of our familial and community backgroundsâ⬠(228). ooks has some very valid points, everyone has to look at them and put them into perspective on how it can fit into their lives. There is not one right answer or solution to this problem, everyone has to search within to find a solution, but those whom have traveled on this road less taken have an obligation to teach those who follow. It is imperative to let the youth know that their struggles for identity and success or not in vein and show them that they are appreciated within the comm unity. Without the bounding and nourishment needed to continue the ties, youth will continue to choose to assimilate and take the easy road with less pressure and headaches to deal with. Blacks could better serve the community by assimilating to the dominant culture forces, the melting-pot theory. This view is advantageous to both a government and its people. It is believed that the nation has reached its present state of development because it has been able to forge one national identity. Separating citizens by ethnicity or race and providing special privileges to Blacks can be harmful, where assimilation tends to put everyone on an even playing field. By keeping ties to community and family Blacks draw attention to differences and the dominant culture fosters resentment towards their culture. Blacks in society that make a full effort to be incorporated into the mainstream naturally reciprocate the benefits and approval from mainstream America. Blacks become successful by shedding their cultural heritage and adopting the ways of the popular dominant culture. Typically Blacks absorbed by the ways of the host society, while loosening to varying degrees their connection to their native culture become highly successful. Through this process Blacks are accepted into society and become a part of the dominant culture and national unity is retained. Works Cited: Assimilation: Does it hurt Black people? (2007) Retrieved on 2/10/2008, from www. topix. com/forum/afam/TPIKF7CB1VN57ONEJ Bell Hooks (2000), Where We Stand: Class Matters, By Routledge
Sunday, November 10, 2019
Parents Are Too Permissive with Their Children Nowadays Essay
Few people would defend the Victorian attitude to children, but if you were a parent in those days, at least you know where you stood: children were to be seen and not heard. Freud and company did away with all that and parents have been bewildered ever seen. The childââ¬â¢s happiness is all important, the psychologists say, but what about the parentââ¬â¢s happiness? Parents suffer constantly from fear and guilt while their children gaily romp about pulling the place part. A good old-rearing manual would permit such barbarity. The trouble is you are not allowed even to shout. Who knows what deep psychological wounds you might inflict? The poor child may never recover from the dreadful traumatic experience. So too is that parents bend over backwards to avoid giving their children, complexes which a hundred years ago hadnââ¬â¢t even heard of. Certainly a child needs love, and a lot of it. But the excessive permissiveness of modern parents is surely doing more harm than good. Psychologists have succeeded in undermining parentââ¬â¢s confidence in their own authority. And it hasnââ¬â¢t taken children long to get wind of the fact. In addition to the great modern classics on children care, there are countless articles in magazines and newspapers. With so much unsolicited advice flying about, mum and dad just donââ¬â¢t know that to do anymore. In the end, they do nothing at all. So, from early childhood, the kids are in changes and parents lives are regulated according to the needs of their offspring. When the little dears develop into teenagers, they take complete control. Lax authority over the years makes adolescent rebellion against parents the entire move violent. If the young people are going to have a party for instance, parents are asked to leave the house. Their presence merely spoils the fun. What else can the poor parents do but obey? Children are hardly creatures (far harder than the psychologists would have us believe) and most of them survive the harmful in influence of extreme permissiveness which is the normal condition in the modern household. Bit a great many do not. The spread of juvenile delinquency in our own age is largely due to parental laxity. Mother, believing that little Johnny can look after himself, is not at home when he returns from school, so little Johnny roams the streets. The diving ââ¬Ëline between permissiveness and sheer negligence is very fine indeed. The psychologists have much to answer for. They should keep their mouths shut and let parents get on with the job. And if children are knocked about a little bit in the process, it may not really matter too much. At least this will help them to develop vigorous views of their own and give them something positive to react against. Perhaps thereââ¬â¢s some truth in the idea that children whoââ¬â¢re had a surfeit of happiness in their childhood emerge like stodgy puddings and fail to make a success of life.
Friday, November 8, 2019
Report On Service Quality Of Remington Hotel Essays
Report On Service Quality Of Remington Hotel Essays Report On Service Quality Of Remington Hotel Paper Report On Service Quality Of Remington Hotel Paper Expectancy-disinformation theory postulates that customer forms their satisfaction with a service as a result Of subjective comparison between their expectation and perceptions (Oh 1 999, up. 68-70). In this case study, the author will investigate the gaps in the service quality in Remington Hotel. The five main dimensions of the services will be measured on SERIAL scale to understand where gaps exist between expectation and perception of the customers. The author will also discuss reasons behind gaps and recommendations. Gaps in service quality as observed from Spenders complaint Knowledge AP (Gap 1) The non- availability of hotels airport facility in night hours was a simple expectation of Mr.. Spencer, which was not fulfilled. The gap visibly exists in knowledge of the Remington Hotel management who does not understand what service a customer expects from the hotels airport facility in night hours. A customer with delayed flight will expect airport facility to safely pick up the guests from airport to the hotel. Paranormal teal (1 985, up. 2-45) described this as Gap 1 -a gap between consumer expectation and management perception of those expectation. The absence of physical agility is a tangible evidence of incompetent service quality of the hotel. Knowledge gap can be due to incorrect market research, lack of feedback and too many organizational layers (Grazing 2007, up. 86-89). Standards gap (Gap 2) The example of gap of management perception and service quality specifications/standards was evid ent when there was only one desk left for registration at 11 PM while about 12 guests were waiting in queue. Management was not able to provide standard and prompt services to customers coming in night hours. Management understands expectations but as no system, which will deliver quality service as desired by the customers. Standards gap is due to faulty planning, bad management, lack of goals, and insufficient support and resources (Grazing 2007, up. 86-89). Delivery gap (Gap) is the difference between what managers have defined as standards of service quality and the way how a service was actually delivered (Belles 2011 , up. 42-43). There is a brazen example of gap in delivery of the service quality in Remington Hotel when Spencer with his wife and sleeping years old child, needed a luggage assistant to take his luggage to the room which is AR away in next building in night hours. Communication gap (Gap 4) represents variation between delivered service and what customer was actually told about the service itself. Mr.. Spencer was informed about the availability of airport facility in night hours but it was not clearly mentioned that the service is nit available in night hours. Communication gap occurs if communication is not integrated with services or if there is tendency to exaggerate the promises (Grazing 2007, up. 86-89). Gap in services (Gap 5) was evident when the desk clerk did many errors in providing the keys of rooms ND room allotment. Another desk clerk did not show courtesy to register the customers who approached just before her going off time. Gap 5 refers to difference between customers expectations regarding the service and their perception after the service (Belles 2011, up. 42-43). First priority dimension of service Madeline should certainly focus first on responsiveness dimension of service. Madeline witnessed on the very first day that there were heavy crowd of about 100 guests and guides in the lobby waiting for check in. To wait for 40 minutes in lobby for mere registration and check in was annoying for the customers. The maxim the first impression is the last impression -holds true. Responsiveness means the willingness and readiness of the employees to provide prompt service, which was not appreciable in the hotel. The other dimensions that need attentions are assurance and empathy, which are related with knowledge, positive attitudes and courtesy of the employees. Humanity is the dimension of service, which is provided to preserve dignity and self -respect of the client (Grazing 2007, up. 86-89). The customers trust and confidence in the service will be strengthened with polite and courteous attitudes of the employees. It was a very unwelcoming scene when a desk clerk was in hurry to leave the work without paying attention towards the guests waiting in a long queue. The lack of courtesy creates lack of trust in customers mind. Measuring gaps in customers expectations and perceptions After finding the expectation data, it was possible for Madeline to measure the existing gaps in expectation and the perception. The gaps were seen as higher in two dimensions: Reliability and Responsiveness. Madeline should deal with improvement is responsiveness first, as it affects the clients immediately and directly after their entrance into the hotel. It was important to avoid scene Of disorder, disappointment and tension in the lobby and hotel. The gap between perception and expectation in tangible dimension is -0. , in reliability ;0. 7, in responsiveness -0. 7, in empathy -0. 2 and in assurance O. Thus, dissatisfaction is observed in 4 out of 5 dimensions but it is highest in two dimensions (reliability and responsiveness). Madeline should investigate the reason for low expectations from hotel regarding assurance and empathy dimensions. Low expectation is not a healthy sign for a large size hotel. Important information to collect Madeline should also get information about employees satisfaction, recruitment procedures, retention, schedule, training and motivation in the Remington Hotel. Madeline should find out how efficient the internal and external communications are. The feedback from staff and clients, participation of the staff in planning are equally important. She should also examine what the lofty promises are made by the hotels that are not met. This will minimize the dissatisfaction due to the communication gap. For example, availability or non-availability of airport services in night hours should be visibly mentioned in the external communication. The gaps appear due to many constraints and fluctuations in demands (Paranormal et al 1 985, p. 45). There are other attributes such as imprecise standards, short distribution channel, face-to-face interaction, fluctuating demands and clustered peak periods posing hurdles in quality service care. Customer satisfaction also depends on additional elements like price, personal and situational factors that may occur during the service supply (Boon-ITT 2012, p. 52-53). Important points to ponder in improving the service quality Management should understand and fulfill the customers demands. Resolving the complaints make the customer more loyal to the hotel than those who never complained. Designing of services should be according to the identified customers demand, such as appointing luggage assistance in night hours and having more front desks to deal with crowd of customers. Suitable people and technology should be applied. Proper recruiting, training and motivation can improve the functional dimension of service quality. Awarding the employees should be introduced (Belles 2011). Only realistic promises through suitable channel should be communicated. Horizontal and vertical communication inside the organization should be established. All employees should participate in quality research. The attitude of guests and employees can be studied simultaneously (Belles 201 1 , p. 51). The positive attitudes of employees enhance customers loyalty therefore best employees should be employed. Employees behavior and attitude can influence customers perception of satisfaction (Briggs 2007, up. 006-1019; Moll and Josh 201 1, up. 19-24). The physical evidence (tangible) signifies the commitment of the management and improves the overall experience of the customers (Briggs 2007, up. 1006-1019).
Tuesday, November 5, 2019
History of the Jet Ski
History of the Jet Ski Personal water craft have been around for more than half a century. The ââ¬Å"Jet Ski,â⬠however, is a trademark used by Kawasaki for its line of personal motorized water craft. Although the word Jet Ski has now become a more generic term describing all personal watercraft, well use it to refer specifically to the Kawasaki vessels. Early Years The earliest water scooters- as they were originally called- were introduced to Europe in the mid 1950s by motorcycle makers looking to expand their markets. The British company Vincent produced some 2,000 of its Amanda water scooters in 1955, but it failed to create the new market Vincent had hoped for. Despite the failure of European water scooters to catch on in the 1950s, the 60s saw continued attempts at tinkering with the idea. The Italian company Mival introduced its Nautical Pleasure Cruiser, which required users to hang onto the craft from behind. Australian motocross enthusiast Clayton Jacobsen II decided to design his own version so that its pilots would be standing up. His big breakthrough, though, was switching from the old outboard motors to an internal pump-jet. Jacobsen made his first prototype out of aluminum in 1965. He tried again a year later, this time opting for fiberglass. He sold his idea to the snowmobile manufacturer Bombardier, but they failed to catch on and Bombardier gave up on them. With patent back in hand, Jacobsen went to Kawasaki, which brought out its model in 1973. It was called theà Jet Ski. With the benefit of Kawasakiââ¬â¢s marketing, the Jet Ski won a loyal audience as a way to waterski without the needà for a boat. It was a small audience, however, as remaining on board while standing up- especially in choppy water- remained a challenge. Jet Skis Go Big The next decade planted the seeds for an explosion in theà popularity of personal water craft. For one thing, new models were introduced that letà riders do what they could do back on the old water scooters. The ability to sit down helped pilot stability. New designs not only improved stability further, but they allowed for two riders at a time, introducing a social element to personal water crafts. Bombardier got back into the game with the introduction of the Sea-Doo, which went on to become the best-selling personal watercraft in the world. With further advances in engine technology and emissions, todayââ¬â¢s personal water craft enjoy new-found success in every metric. They can go faster than ever, reaching 60 miles an hour. And they now sell more than any boat in the world. Jet Ski Competitions As the popularity of personal water craft started to take off, enthusiasts started to organize races and competitions. The premiere racing series event is theà P1 AquaX, which launched in the United Kingdom in May 2011. London-based sports promoter Powerboat P1à created the racing series and expanded to the United States in 2013. And by 2015, as many asà 400 riders from 11 countries had signed up to compete in an AquaX event. The organizers are looking to expand to other countries.
Sunday, November 3, 2019
Privacy Assesment and Training Research Paper Example | Topics and Well Written Essays - 2250 words
Privacy Assesment and Training - Research Paper Example The release of this data can be detrimental to the hospital privacy policy and possibly smudge its reputation. Moreover the safety of the patient can be compromised in result of this release when it is received by malicious individuals. In addition, how the information is reported is essential. Lastly it demonstrates the procedures followed in notification of any complaints. This policy governs of the entire hospital staff including the management, the physicians and nurses. a. Inappropriate use of a computer The hospital staff frequently utilizes the computers of the institution in an improper mode. Professionalism of the healthcare providers is tainted when loss of vital information is identified (Hubner, Costas &Pernul, 2007). Unwarranted use of computers entitled to shield the medical details of a patient can cause damage to it of inconvenience confidentiality (Castagna, 2009). Information inputted in the computer should have a medical basis. Procedures As a means of countering t his vice, it is necessary to adopt a centralized system management to enhance data security. This will ensure adequate management of sensitive patient information thus enabling accurate distribution of medical assessments specifically to victims. In the incident of any inconsistencies experienced when undertaking this task it should be addressed to the central manager (King, 2008). The central manager will then evaluate the situation extensively and carefully categorize how that quandary might have happened. Any intrusion or distortion of information of which he is authorized to protect will be viewed as a lapse of the security capacity of the hospital (Hubner, Costas &Pernul, 2007). His expansive knowledge in this field will ensure his expert solutions are applied to incidents of a dire nature. Secondly, to initiate this investigation he is expected to make a program that will be connected to a central point. This will enable him to scrutinize the activities that the hospital staff is entering in the computer system. Thirdly, the centralized system office should only accommodate hospital based software thus restricting further use of computers by staff to execute personal functions (Hubner, Costas &Pernul, 2007). This will isolate the use of the computer equipment to hospital functions thus promoting efficiency in the hospital operations. This hospital programs should be comprehensive in recording of patient data. Fourth, the top management of the hospital should conduct unprecedented surveys of the computer system to oversee if the abuse of the hospital computers has been mitigated. This will reassure the hospital of its efforts to mitigate the improper engagement of the hospitals facilities and enhance confidence in the centralized system capabilities. The fifth entails employment of employees who will discreetly monitor their colleagueââ¬â¢s use of this computer system will surely improve responsible computing (Hubner, Costas &Pernul, 2007). These docto rs will be lieutenants of the top management which will take the prohibitive actions on the perpetrator. Lastly, the application of firewalls and passwords to limit the people accessing information of the patient is crucial. This will diminish the dissemination of information to unscrupulous persons who can have malicious motives towards the patient. Hospital professionals who are considered to be culprits should be addressed appropriately of the on the consequence of their
Friday, November 1, 2019
E-commerce and Its Importance in Business Dissertation
E-commerce and Its Importance in Business - Dissertation Example With the increase in the number of internet users, the popularity of e-commerce has been significantly increased by a greater extent. Customers and organisations are now much attracted towards performing e-commerce activities and are considering the use of internet as an important alternative over the traditional modes of business. In relation to the perception of e-commerce, the online marketing has provided a new paradigm to consumer behaviour. Online stores have offered customers with wide choice of products and convenient ways of shopping as well as payment modes (OECD, 1999). The emergence of e-commerce has relatively removed the barriers of customers and online traders to efficiently cooperate with each other irrespective of geographically distance. E-commerce enhanced the speed of business transactions and reduced the time that is consumed by the organisations while making business transactions. However, the intensified dependence on e-commerce has also raised significant conc ern over certain crucial factors like privacy along with security of customersââ¬â¢ vital information. ... The industries, markets and businesses are rapidly transforming themselves into technologically oriented from traditional approach due to extensive use of paper works that ultimately consumes much time while conducting any business transactions. Accordingly, the notion of e-commerce enhances the association between the customers and the suppliers and makes the buying as well as selling decisions of the customers more convenient to execute. Conversely, it can also be affirmed that e-commerce might pose serious impact almost on all the parties involved in a business transaction such as individual users, organisations, buyers and sellers (DeLone & McLean, 2004). Zhu (2004) proclaimed that the intensive use of internet imposes radical impact upon enterprise value chain system with respect to its inbound as well as outbound costs. Moreover, internet enabled initiatives undertaken by large companies will strengthen the online relationship with customers and will immensely help in dissemina ting product information, facilitating smooth product transactions, improving customer services and efficiently managing inventory electronically. Moreover, it has also been claimed that efficient use of e-commerce also intends to improve the utilisation of valuable assets by the organisations in the best possible way. Consequently, effective execution of precious assets will ultimately help the organisations to reduce their different costs, secure greater returns and enhance productivity along with profitability (Zhu, 2004). According to Pires & Aisbett (2003) e-commerce changes the behaviour as well as the attitudes of both the customers along with the suppliers within the marketplace.
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